Your Data, Our Commitment

At Netrigo Game Studios, we prioritize your privacy. We are dedicated to being transparent about how your data is collected, used, and protected.

Privacy Policy

Last Update: January 03, 2025

Effective Date: January 03, 2025

Netrigo Game Studios (“we,” “our,” or “us”) takes your privacy seriously and is committed to safeguarding your personal information. This Privacy Policy provides an in-depth explanation of how we collect, use, process, store, and share your data when you engage with our games, websites, applications, and services. It also outlines your rights and our obligations under applicable laws and regulations.

1. Scope of This Policy

This Privacy Policy applies to:

  • All games developed and published by Netrigo Game Studios.

  • Interactions through our websites, communication channels (e.g., contact forms, email, and support systems), and applications.

  • Data collected via third-party platforms, including Steam, Epic Games, Itch.io, GameJolt, PlayStation, and Xbox.

  • Cookies, tracking technologies, and analytics tools.

  • Social media platforms and their associated data-sharing practices.

2. Information We Collect
A. Information You Provide Directly

We collect information that you voluntarily provide, such as:

  • Account Data: Username, email address, passwords, and profile details during registration.

  • Customer Support: Information shared in support tickets, contact forms, or emails.

  • Feedback and Surveys: Opinions, reviews, and responses submitted through our channels.

  • Legal Documentation: Any information provided as part of compliance with legal requirements.

B. Information We Collect Automatically

During your interaction with our services, we may automatically collect:

  • Device Data: Device type, operating system, browser type, hardware specifications, and unique device identifiers.

  • Usage Data: Interactions with our services, including gameplay statistics, crash reports, and in-game activities.

  • Log Data: IP addresses, timestamps, geographic locations, and clickstream information.

C. Information From Third Parties

We may receive additional data from third-party platforms where you access our games or services, including aggregated demographic information and anonymized user statistics.

3. How We Use Your Information

Your data is used for:

  • Providing and Enhancing Services: To operate, maintain, and improve the functionality and performance of our games and platforms.

  • Personalization: Customizing user experiences and in-game content.

  • Customer Support: Resolving issues, addressing inquiries, and improving user satisfaction.

  • Marketing: Sending promotional materials, newsletters, and updates about new features or releases.

  • Compliance: Ensuring adherence to legal requirements and preventing fraudulent activities.

4. Data Storage and Security
A. Storage Practices

Your data is securely stored on servers located in Ankara, Türkiye. We adhere to international and regional data protection standards to ensure the integrity of your data.

B. Security Measures

We implement industry-standard security measures, including:

  • End-to-end encryption for sensitive data.

  • Multi-factor authentication for system access.

  • Routine security audits and vulnerability assessments.

C. Retention Policy

Data is retained only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

5. Data Sharing
A. Internal Sharing

Authorized personnel within Netrigo Game Studios may access your data for legitimate operational purposes.

B. External Sharing

Your data may be shared with:

  • Service Providers: Hosting, analytics, customer support, and marketing services.

  • Platform Partners: Third-party platforms such as Steam, Epic Games, PlayStation, and Xbox for account integration and gameplay features.

  • Legal Authorities: To comply with subpoenas, court orders, or other legal processes.

C. Business Transfers

In the event of a merger, acquisition, or asset sale, your data may be transferred under confidentiality agreements.

6. Children’s Privacy

Our services are not directed to children under 15 (or the age of majority as defined by local laws). We do not knowingly collect or process data from children. If such data is identified, it will be promptly deleted.

7. Financial Information

We do not process or store payment information directly. Transactions are managed by trusted third-party providers, compliant with PCI-DSS standards.

8. Cookies and Tracking Technologies
A. Types of Cookies

We use the following cookies:

  • Necessary Cookies: For basic website functionality.

  • Performance Cookies: To improve our services through analytics.

  • Advertising Cookies: For targeted marketing campaigns.

B. Managing Preferences

You can manage cookies through your browser settings. Note that disabling cookies may affect functionality.

9. Your Rights

Depending on your jurisdiction, you have rights to:

  • Access: View the personal data we hold about you.

  • Correction: Update inaccurate or incomplete data.

  • Deletion: Request data erasure.

  • Restriction: Limit how your data is processed.

  • Portability: Obtain a copy of your data in a machine-readable format.

  • Objection: Opt out of direct marketing or specific data processing activities.

  • Withdraw Consent: Revoke previously given consent for data processing.

To exercise these rights, contact us at legal@netrigogames.com.

10. Regional Compliance
A. General Data Protection Regulation (GDPR)

EU residents are entitled to:

  • The right to be informed about data collection.

  • The right to access, rectify, and erase personal data.

  • The right to restrict processing and data portability.

  • The right to object to processing and automated decision-making.

For complaints, contact your Data Protection Authority (DPA).

B. California Consumer Privacy Act (CCPA)

California residents are entitled to:

  • Request disclosure of collected data categories and purposes.

  • Opt out of data sales.

  • Request deletion of personal data.

We do not sell personal data as defined under the CCPA.

C. Turkey’s Personal Data Protection Law (KVKK)

Turkish residents are protected under KVKK, with rights including:

  • Accessing and correcting personal data.

  • Requesting data deletion.

  • Objecting to processing for legitimate reasons.

For complaints, contact the Turkish Personal Data Protection Authority.

D. Other Jurisdictions

  • Brazil (LGPD): Similar rights to GDPR, including data access, rectification, and deletion.

  • Canada (PIPEDA): Rights to access and correct personal information held by organizations.

  • Australia (Privacy Act): Rights to access and correct data, with obligations for organizations to handle data transparently.

  • India (Data Protection Bill): Provisions for consent-based data collection and processing.

11. Social Media and Analytics

We use social media data and third-party analytics tools (e.g., Google Analytics) to improve engagement and marketing effectiveness. This data is aggregated and anonymized wherever possible. For detailed policies, refer to the respective third-party platforms.

12. Updates to This Policy

We may revise this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be prominently posted with a revised “Effective Date.”

13. Contact Us

For questions or concerns about this Privacy Policy, please contact:

İnfo Email: info@netrigogames.com or legal@netrigogames.com

 

Netrigo Game Studios