PRIVACY
POLICY
This legal document is provided in English. For any questions, please contact our legal team.
1. Who We Are
Netrigo Game Studios is an independent game development studio based in Türkiye. We develop and publish Blood & Silence and operate the website at netrigogames.com.
Data Controller: Netrigo Game Studios, Türkiye
Data Protection Officer: dpo@netrigogames.com
Privacy inquiries: legal@netrigogames.com
2. Data We Collect
2.1 Website
When you visit netrigogames.com, we may collect:
- IP address (anonymised for analytics)
- Browser type and version
- Pages visited and time spent
- Referring URL
We do not use tracking cookies for advertising. If you submit a support ticket or contact form, we collect only the information you voluntarily provide.
2.2 Blood & Silence (Game)
In-game data collection is governed by the platform you play on (Steam, Epic Games Store, Steam, or Epic Games Store). We receive only aggregate, anonymised telemetry data where permitted and only to improve the game.
3. Legal Basis for Processing
We process personal data on the following legal bases under GDPR and Turkish data protection law (KVKK):
- Consent — where you have explicitly agreed
- Legitimate Interests — for security, fraud prevention, and service improvement
- Legal Obligation — where required by law
- Contract Performance — necessary to fulfil a contractual relationship
4. How We Use Your Data
Data is used solely for:
- Responding to support requests, press inquiries, and collaboration applications
- Analysing website performance to improve the site
- Crash analysis and bug diagnosis (submitted logs only)
- Complying with legal obligations
We do not sell, rent, or trade personal data to third parties for marketing.
5. Data Retention
We retain personal data only as long as necessary for the purpose it was collected, or as required by law. Support correspondence is retained for up to 2 years. Collaboration applications are retained for 12 months post-application.
6. Your Rights
Under GDPR, you have the following rights:
- Right to Access — request a copy of data we hold about you
- Right to Rectification — request correction of inaccurate data
- Right to Erasure — request deletion of your data
- Right to Restriction — request restricted processing
- Right to Data Portability — receive data in a machine-readable format
- Right to Object — object to processing based on legitimate interests
To exercise any of these rights, contact: dpo@netrigogames.com
7. Third-Party Platforms
Blood & Silence is distributed via Valve (Steam), Epic Games. Each platform operates under its own privacy policy. Netrigo Game Studios is not responsible for data processing carried out by these platforms.
8. Security
We use reasonable technical and organisational measures to protect your data against unauthorised access, disclosure, or destruction. All email communications containing personal data are transmitted over encrypted channels.
9. Children
Blood & Silence is rated Mature 17+. We do not knowingly collect personal data from individuals under 17. If you believe a minor has submitted personal data, contact legal@netrigogames.com and we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy when practices change or as required by law. Significant changes will be noted with an updated date. Continued use of the site following updates constitutes acceptance.
11. Contact
Legal and compliance: legal@netrigogames.com
Data protection: dpo@netrigogames.com